Returns & Exchanges
At Kalliope Jewelry, we want you to love your new pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged or defective.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be emailed to you; simply print it and attach it to your original shipping box.
- 3.Package Your Jewelry
Place the jewelry in its original Kalliope pouch and box to ensure it is protected from scratches or damage during transit.
- 4.Receive Your Refund
After our studio inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.